In short: Hornetsecurity AI Email Security Analyst automatically analyses emails that users report as suspicious and gives them an explanation of the legitimate or malicious indicators found and how cautious to be. It replaces manual analysis of routine user queries about possible threats. It is part of the AI Cyber Assistant, included in 365 Total Protection Plan 4.
What AI Email Security Analyst is
Training staff to report suspicious emails works, and then creates a new problem: someone has to look at every report. Most turn out to be legitimate newsletters or genuine supplier mail, but each takes time, and users who hear nothing back stop reporting. AI Email Security Analyst handles this automatically.
When a user asks about an email, the analyst examines it using Hornetsecurity's latest security intelligence and gives the user an AI-generated analysis. It is one of three services powered by Hornetsecurity's AI Cyber Assistant, alongside AI Recipient Validation and Teams Protection.
What users receive
Each analysis includes:
- an understandable explanation of the legitimate or malicious indicators found in the email;
- the level of caution the user should take and what to do with the message;
- a sanity check warning if there are obvious signs of compromise or high-risk content, such as an executable file.
Because the explanation comes back quickly and in plain language, each report becomes a short lesson in spotting phishing. Users see that reporting is worthwhile, and the habit sticks.
How it is licensed
AI Email Security Analyst is part of Hornetsecurity's AI Cyber Assistant, which Hornetsecurity offers in 365 Total Protection Plan 4. Plan 4 is licensed per user.
| Option | Includes AI Email Security Analyst |
|---|---|
| 365 Total Protection Plans 1 to 3 | No |
| 365 Total Protection Plan 4 | Yes, with AI Recipient Validation and Teams Protection |
If you are on a lower plan and want the analyst, we compare the cost of moving to Plan 4 with what you already pay for awareness training, DMARC or permission tools, since Plan 4 includes those too.
Deployment and how it fits
The analyst works alongside Hornetsecurity's email security services, such as Spam and Malware Protection and Advanced Threat Protection, which are already part of Plan 4.
It does not replace your IT team's judgement for real incidents. It takes the routine "is this OK?" questions off the service desk, so the people who handle security can spend their time on the messages that need it.
Who it suits and how we help
It suits organisations that run phishing awareness training and want to keep reporting rates up without an inbox full of reports, and small IT teams or outsourced support where every ticket counts. It complements phishing simulation programmes well, because the people who learn to report suspicious mail get a useful answer every time they do.
We switch the service on as part of Plan 4, explain to staff what the analysis means and what to do next, and look at the reported emails with you from time to time so that patterns, such as repeated impersonation of one supplier, are picked up. Ask us for a quote.
How Forever Systems supplies your software licences
Forever Systems Ltd supplies business software subscriptions to UK organisations from one account, with one monthly invoice and a UK team who know the products.
- The right edition first time: we check what you need before you buy, so you are not paying for features you will never use
- Monthly or annual terms where the vendor offers them, and help timing renewals and commitments
- Licence changes handled for you: add or remove users, upgrade editions and true-up without starting a new contract
- Deployment and support from engineers who run these products every day, not just a reseller account
- Consolidated billing and renewal reminders so nothing lapses unexpectedly
We work with businesses, schools, charities and public sector organisations of all sizes.
Need a licence quote or a second opinion on your renewal?
Tell Forever Systems what you need and we will come back to you by email with options, not a hard sell.
Contact usFrequently asked questions
What does AI Email Security Analyst do?
It automatically analyses emails users report as suspicious and explains the legitimate or malicious indicators it found, how cautious to be and what to do, with a warning if there are obvious signs of compromise or high-risk content such as an executable file.
Does it replace our IT or security team?
No. It takes over routine triage of reported emails, so your team can focus on genuine incidents, and users still get a fast answer.
Is AI Email Security Analyst included in 365 Total Protection?
It is included in Plan 4, together with AI Recipient Validation and Teams Protection, as part of Hornetsecurity's AI Cyber Assistant.