In short: Axcient is a backup and business continuity vendor whose x360 platform has three products: x360Recover for server, desktop and laptop backup with cloud failover, x360Cloud for Microsoft 365 and Google Workspace backup, and x360Sync for file sync, share and backup. Axcient sells through managed service providers, so you license and run it through us.
What Axcient does
Axcient builds backup and disaster recovery products for managed service providers (MSPs) rather than selling direct to end users. Its products sit on the x360 platform, which gives the provider one portal for management, monitoring and billing, and stores backups in the Axcient Cloud.
The thinking behind the platform is that a backup only matters if people can get back to work quickly. So Axcient puts the emphasis on recovery: backups that are checked automatically, protected against deletion, and, for x360Recover, able to run as virtual machines in the Axcient Cloud while a failed system is repaired.
Because Axcient sells through providers, UK organisations get it through a provider such as Forever Systems, who licenses it, configures it and looks after it with you.
The Axcient product line-up
| Product | What it protects | Licensed by |
|---|---|---|
| Axcient x360Recover | Windows and Linux servers, Windows and macOS desktops and laptops, virtual machines and servers in public clouds such as Microsoft Azure | Protected server or workstation |
| Axcient x360Cloud | Microsoft 365 (Exchange Online, OneDrive, SharePoint, Teams) and Google Workspace | User |
| Axcient x360Sync | Company files on PCs, Macs and mobile devices, and on-site file servers | User, with optional extra storage |
A common pattern is x360Recover for servers and key PCs, plus x360Cloud so Microsoft 365 or Google Workspace data has an independent copy outside the provider's own cloud. x360Sync suits teams that want a managed alternative to consumer file sharing, or a route for moving an ageing file server into the cloud.
Technology shared across the x360 platform
| Capability | What it means for you |
|---|---|
| AirGap | Requests to delete backup data are kept separate from the deletion itself, with a delay in between, so a ransomware attack, a rogue administrator or a simple mistake cannot wipe backups in one step |
| Pooled storage | Cloud storage is pooled per product across the account at a flat fee, under Axcient's published Fair Use Policy, rather than tracked mailbox by mailbox or machine by machine |
| One portal | x360Recover, x360Cloud and x360Sync are managed from the same Axcient portal, which keeps monitoring and licence changes in one place |
Product-specific features such as AutoVerify, Virtual Office, SmartSearch and Snapshot are covered on each product page. Axcient states that it is SOC 2 certified and that its services can help organisations meet GDPR requirements. We confirm with you where your backup data will be held before you order.
How Axcient is licensed
Axcient licenses each product by what it protects:
- x360Recover: one licence per protected server or workstation. The licence type depends on how the machine is protected: direct to the Axcient Cloud with no appliance, through an appliance that replicates to the Axcient Cloud, cloud-only, or to a private cloud that you or we host. Legacy storage licences exist for older Replibit-based appliance estates.
- x360Cloud: one licence per protected user, with storage pooled across your organisation.
- x360Sync: one licence per user, with an optional extra 1TB cloud storage add-on on a monthly or one-year commitment.
Usage-based licences are billed monthly on what you protect, and use above Axcient's fair use allowances can be charged as an overage. Ask us for a quote and we will confirm the licence types, terms and quantities that fit your estate.
Buying Axcient through Forever Systems
- Scope: we list the servers, workstations, cloud tenants and file shares you need to protect and agree recovery targets with you.
- Quote: ask us for a quote and we will recommend the right mix of x360Recover, x360Cloud and x360Sync licences.
- Deploy: we install agents, connect Microsoft 365 or Google Workspace, set retention and run a test recovery.
- Run: we monitor backups, act on alerts, and handle additions, removals and renewals through your Forever Systems account, on one monthly invoice alongside your other subscriptions.
Compare Axcient with other vendors on our vendors A to Z, or browse backup software and disaster recovery.
Explore Axcient
How Forever Systems supplies your software licences
Forever Systems Ltd supplies business software subscriptions to UK organisations from one account, with one monthly invoice and a UK team who know the products.
- The right edition first time: we check what you need before you buy, so you are not paying for features you will never use
- Monthly or annual terms where the vendor offers them, and help timing renewals and commitments
- Licence changes handled for you: add or remove users, upgrade editions and true-up without starting a new contract
- Deployment and support from engineers who run these products every day, not just a reseller account
- Consolidated billing and renewal reminders so nothing lapses unexpectedly
We work with businesses, schools, charities and public sector organisations of all sizes.
Need a licence quote or a second opinion on your renewal?
Tell Forever Systems what you need and we will come back to you by email with options, not a hard sell.
Contact usFrequently asked questions
Can I buy Axcient directly?
Axcient builds and sells its products for managed service providers rather than end users, so organisations normally get it through a provider such as Forever Systems, who licenses, deploys and supports it for you.
Does Axcient need an on-site appliance?
No. x360Recover Direct-to-Cloud backs up servers and workstations straight to the Axcient Cloud with no appliance, and x360Cloud and x360Sync are cloud services. Appliance-based and private cloud deployments are also available where fast local recovery matters.
Where does Axcient store backup data?
In the Axcient Cloud, unless you choose an x360Recover private cloud deployment that keeps backups in infrastructure you or we host. We confirm the storage location for your account with you before you order.
How much does Axcient cost?
It depends on how many servers, workstations and users you protect, and on how they are protected. Ask us for a quote and we will price the right combination of products.
Does Axcient back up Microsoft 365?
Yes. Axcient x360Cloud backs up Exchange Online mail, calendars and contacts, OneDrive, SharePoint and Teams, and it can protect Google Workspace too.