In short: Keepit for Salesforce backs up standard and custom objects, metadata, files and attachments every day into Keepit's independent cloud. You can restore in place or to a sandbox, roll back to a point in time, restore single fields and anonymise data. It is licensed per seat, with 5 or 10 years of retention by tier.
What Keepit for Salesforce is
Salesforce data changes constantly through users, integrations and automation, and a bad import or a flawed flow can overwrite thousands of records at once. Keepit for Salesforce takes automated daily backups of your org and keeps them, immutable, in Keepit's own cloud, so you can see exactly what changed and put it back without a support case.
It connects through the Salesforce API, and you can control how much of your API allowance the backup uses.
What is covered
| Area | Covered |
|---|---|
| Data | Standard and custom objects, with unlimited parent and child relationships |
| Metadata | All metadata available through the Salesforce API |
| Files | Attachments, files, content and documents |
| Clouds | Sales, Service, Experience and Marketing Cloud, industry clouds such as Financial Services, Consumer Goods and Manufacturing, and custom or third-party applications |
Metadata coverage is bounded by what the Salesforce API exposes. If you rely on a specific managed package or feature, tell us and we will check it against Keepit's coverage documentation before you buy.
Restore options
- Point in time: roll back objects, metadata, files and attachments together
- Related records: restore records in bulk with their related records
- Field level: restore only specific fields, leaving newer changes in place
- Another environment: restore to a sandbox, or seed a sandbox from production, with optional anonymisation that replaces field values with dummy data
- Download and share: export records as JSON or CSV, files in their original format, or share a secure link
During 2026 Keepit added recycle bin restore, which recovers records from the Salesforce recycle bin first so they keep their original IDs, and pre-restore insights that show record counts, data size, available storage and the estimated storage impact on your org before a restore runs.
How it is licensed
Keepit for Salesforce is licensed per seat. Every user in your Salesforce org with an active licence counts as a seat, except Partner Community, Customer Community and Customer Community Plus licences, which are not counted. That means portal and community users do not inflate the cost of protecting your org.
Storage is unlimited. Each connector can have its own retention period within the account limit, and you can configure how many API requests the backup is allowed to use.
Retention follows the tier: up to 5 years on Core Continuity, up to 10 years on Business Resilience or Enterprise Resilience, and unlimited retention as an add-on to those two. The Keepit overview compares support and onboarding across the tiers.
Who it suits and how we help
Keepit suits organisations where Salesforce is the system of record for customers, cases or donors: sales teams, service desks, financial services firms and charities. Sandbox seeding with anonymisation also helps developers and admins test with realistic data without exposing personal data, which supports UK GDPR.
We confirm your Salesforce user count, set up the connector in the UK region, tune API usage and agree retention with you. Browse other backup software on this site.
How Forever Systems supplies your software licences
Forever Systems Ltd supplies business software subscriptions to UK organisations from one account, with one monthly invoice and a UK team who know the products.
- The right edition first time: we check what you need before you buy, so you are not paying for features you will never use
- Monthly or annual terms where the vendor offers them, and help timing renewals and commitments
- Licence changes handled for you: add or remove users, upgrade editions and true-up without starting a new contract
- Deployment and support from engineers who run these products every day, not just a reseller account
- Consolidated billing and renewal reminders so nothing lapses unexpectedly
We work with businesses, schools, charities and public sector organisations of all sizes.
Need a licence quote or a second opinion on your renewal?
Tell Forever Systems what you need and we will come back to you by email with options, not a hard sell.
Contact usFrequently asked questions
Does Salesforce back up my data itself?
Salesforce offers its own options, but a separate copy outside Salesforce protects you from mistakes, bad imports and ransomware, and lets you restore precisely what you need.
Can Keepit restore to a sandbox?
Yes. You can restore to a different environment such as a sandbox, and seed sandboxes from production with anonymised data.
How often does Keepit back up Salesforce?
Keepit runs automated daily backups of Salesforce.
Do community users count as seats?
No. Keepit does not count Partner Community, Customer Community or Customer Community Plus licences. Other users with active licences are counted.
How long are Salesforce backups kept?
Up to 5 years on Core Continuity and 10 years on Business or Enterprise Resilience, with unlimited retention as an add-on.